{"id":1144,"date":"2026-05-25T21:16:48","date_gmt":"2026-05-25T21:16:48","guid":{"rendered":"https:\/\/boulangerielacroix.com\/privacy-policy\/"},"modified":"2026-06-04T14:28:46","modified_gmt":"2026-06-04T14:28:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/boulangerielacroix.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p><strong>Company<\/strong>: Boulangerie Lacroix<br\/><strong>Business Number<\/strong>: 1141772245<br\/><strong>Address<\/strong>: 93 rue commerciale, Norm\u00e9tal QC J0Z 3A0<br\/><strong>Website<\/strong>: <a href=\"https:\/\/boulangerielacroix.com\/en\/\">https:\/\/boulangerielacroix.com\/<\/a><br\/><strong>Effective Date<\/strong>: January 1, 2026<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>1. Purpose of This Policy<\/strong><\/h3>\n\n<p>This privacy policy aims to inform users of the practices for collecting, using, disclosing, retaining, and protecting personal information on websites administered by Boulangerie Lacroix, in compliance with applicable laws.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>2. Applicable Laws<\/strong><\/h3>\n\n<p>This policy complies with the following laws:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Bill 25<\/strong> (Quebec): An Act to modernize legislative provisions as regards the protection of personal information<\/li>\n\n\n\n<li><strong>PIPEDA<\/strong> (Canada): Personal Information Protection and Electronic Documents Act<\/li>\n\n\n\n<li><strong>GDPR<\/strong> (EU): General Data Protection Regulation, for users in the European Union<\/li>\n\n\n\n<li><strong>CCPA<\/strong> (California): California Consumer Privacy Act, for users in California<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>3. Consent<\/strong><\/h3>\n\n<p>By using our site, you consent to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The collection, use, and retention of your personal information in accordance with this policy<\/li>\n\n\n\n<li>The possibility that your information may be used for statistical purposes, to improve user experience, or for communication, according to the conditions set out<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>4. Personal Information Collected<\/strong><\/h3>\n\n<h4 class=\"wp-block-heading\"><strong>Automatically:<\/strong><\/h4>\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browsing data (pages viewed, duration, clicks)<\/li>\n\n\n\n<li>Device type, operating system, and browser<\/li>\n<\/ul>\n\n<h4 class=\"wp-block-heading\"><strong>Provided voluntarily:<\/strong><\/h4>\n\n<ul class=\"wp-block-list\">\n<li>First name, last name, email address, phone number (via forms)<\/li>\n<\/ul>\n\n<p>We only collect information necessary for the defined purposes, and we will inform users if additional information is to be collected later.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>5. Use of Information<\/strong><\/h3>\n\n<p>Information is used to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Respond to your contact or service requests<\/li>\n\n\n\n<li>Analyze site performance and improve our services<\/li>\n\n\n\n<li>Send communications (if explicit consent is obtained)<\/li>\n\n\n\n<li>Secure our platforms<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>6. Disclosure to Third Parties<\/strong><\/h3>\n\n<p>We share your personal information only in the following cases:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>With our employees and service providers, when necessary for their functions.<\/li>\n\n\n\n<li>To judicial authorities, if required by law.<\/li>\n\n\n\n<li>In the event of a sale, merger, or transfer of the business, subject to compliance with this policy.<\/li>\n<\/ul>\n\n<p>In addition, certain third-party services assist us in our operations:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Our forms are powered by Cognito Forms. As such, the information you submit may be processed and stored on servers located outside Quebec, including in the United States. We ensure that these providers apply reasonable protective measures consistent with industry standards.  <\/li>\n\n\n\n<li>We use analytics tools (e.g., Google Analytics) that may, after obtaining user consent, process certain anonymized or pseudonymized data outside Quebec.<\/li>\n\n\n\n<li>Some information may also be hosted or processed by technology providers located outside Quebec or Canada, particularly for web hosting, analytics tools, or cloud services used to ensure the proper functioning of the site.<\/li>\n<\/ul>\n\n<p>By using our services and consenting to certain site features, you agree that certain information may be disclosed or processed by these providers when necessary for their operation.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>7. Retention of Information<\/strong><\/h3>\n\n<p>Information is retained only for the duration necessary for the purposes for which it was collected. As a guideline, data from forms may be retained for up to 24 months, unless a deletion request is made. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>8. Security<\/strong><\/h3>\n\n<p>We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is 100% secure. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>9. Cookies<\/strong><\/h3>\n\n<p>We use cookies for:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Essential site functionality<\/li>\n\n\n\n<li>Statistical analysis (e.g., Google Analytics)<\/li>\n\n\n\n<li>Content personalization and targeted advertising (if applicable)<\/li>\n<\/ul>\n\n<p>A cookie management banner is provided at site entry to allow visitors to customize their consent preferences.<\/p>\n\n<p>Non-essential cookies, particularly those related to analytics or advertising, are only activated after consent is obtained.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>10. Profiling and Automated Decisions<\/strong><\/h3>\n\n<p>We do not currently use any profiling or automated decision-making systems with significant impact. If this were to change, we will inform users and update this policy accordingly. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>11. Your Rights<\/strong><\/h3>\n\n<p>You have the following rights:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Access your personal information<\/li>\n\n\n\n<li>Correct or update your data<\/li>\n\n\n\n<li>Withdraw your consent at any time<\/li>\n\n\n\n<li>Request deletion of your data (within the limits provided by law)<\/li>\n\n\n\n<li>Obtain a copy in a structured technological format (portability)<\/li>\n\n\n\n<li>Refuse the use of your data for profiling or automated decision-making purposes<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>12. Privacy Officer<\/strong><\/h3>\n\n<p><strong>Name<\/strong>: Sandrine Lacroix<br\/><strong>Email<\/strong>: <a href=\"mailto:slacroixboulangerienormetal@gmail.com\">slacroixboulangerienormetal@gmail.com<\/a><br\/><strong>Address<\/strong>: 93 rue commerciale, Norm\u00e9tal QC J0Z 3A0<br\/><strong>Phone<\/strong>: (819) 788-2803 <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>13. Exercising Your Rights<\/strong><\/h3>\n\n<p>Any request related to your personal information may be addressed to our privacy officer by email, phone, or mail. Follow-up will be provided within a reasonable timeframe. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>14. Modifications<\/strong><\/h3>\n\n<p>We reserve the right to modify this policy at any time. The date of the last update will be indicated at the top of the document. Users will be informed of any significant changes by email or notice on the site.  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>15. Contact<\/strong><\/h3>\n\n<p>For any questions regarding this policy:<br\/><strong>Email<\/strong>: <a href=\"mailto:slacroixboulangerienormetal@gmail.com\">slacroixboulangerienormetal@gmail.com<\/a><br\/><strong>Phone<\/strong>: (819) 788-2803<br\/><strong>Address<\/strong>: 93 rue commerciale, Norm\u00e9tal QC J0Z 3A0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Company: Boulangerie LacroixBusiness Number: 1141772245Address: 93 rue commerciale, Norm\u00e9tal QC J0Z 3A0Website: https:\/\/boulangerielacroix.com\/Effective Date: January 1, 2026 1. Purpose of This Policy This privacy policy aims to inform users of the practices for collecting, using, disclosing, retaining, and protecting personal information on websites administered by Boulangerie Lacroix, in compliance with applicable laws. 2. Applicable Laws [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-1144","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/pages\/1144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/comments?post=1144"}],"version-history":[{"count":2,"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/pages\/1144\/revisions"}],"predecessor-version":[{"id":1146,"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/pages\/1144\/revisions\/1146"}],"wp:attachment":[{"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/media?parent=1144"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/boulangerielacroix.com\/en\/wp-json\/wp\/v2\/dipi_cpt_category?post=1144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}